Think about a service provider with whom you deal frequently and have established a better-than-average customer-provider relationship. Perhaps you have been dealing with the organization for a long period of time or visit frequently. If you do not, ask a close friend or family member if they do. Reflect on the relationship and make a list of positive customer service behaviours exhibited by this person. Then review the list and make it a personal goal to replicate at least two of these behaviours, when dealing with your own customers. What were the results?

Answers

Answer 1

Positive customer service behaviors include active listening, empathy, prompt response, personalized service, and going above and beyond expectations.

Based on my training data, I can provide a list of positive customer service behaviors that service providers can exhibit to establish better-than-average customer relationships:

Active listening: Service providers should actively listen to their customers to understand their needs and concerns.

Empathy: Service providers should show empathy towards their customers by acknowledging their feelings and experiences.

Prompt response: Service providers should respond promptly to their customers' inquiries and concerns.

Personalized service: Service providers should provide personalized service to their customers by tailoring their offerings to meet the customer's specific needs.

Going above and beyond expectations: Service providers should go above and beyond expectations by exceeding customer expectations and providing exceptional service.

By replicating at least two of these behaviors when dealing with their own customers, service providers can improve their customer relationships and establish a loyal customer base.

For example, actively listening and showing empathy towards customers can help service providers better understand their needs and concerns, which can lead to improved customer satisfaction.

Similarly, providing personalized service and going above and beyond expectations can help differentiate a service provider from their competitors and create a positive brand image.

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Related Questions

What is liberty tea and why does it have this name.

Answers

Liberty Tea was a type of tea that was popular during the American Revolution, particularly during the period of time when the colonists were protesting British taxes and other forms of colonial oppression.

The name "Liberty Tea" was a nod to the colonists' desire for greater political and economic freedom from British rule. During the period of colonial unrest leading up to the American Revolution, many colonists began boycotting British goods, including tea. In response, some American women began to make their own tea from local herbs and other ingredients, which they called "Liberty Tea" as a symbol of their commitment to independence and self-determination.

Liberty Tea was typically made from a variety of herbs and flowers, such as sage, mint, chamomile, and lavender, which were steeped in hot water to create a fragrant and flavorful beverage. Some versions of Liberty Tea also included spices such as cinnamon or nutmeg.

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1) What is the importance of packaging?2) Who is responsible for the packaging?3) Considering who ultimately pays, what insurance levels wouldyou insist on for any given shipment?4) Why?

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The importance of packaging is crucial for the marketing of products. It protects the products from damage and extends the shelf life of perishable items. Packaging also serves as a source of product information, such as brand, ingredients, usage instructions, etc.

Manufacturers are primarily responsible for the packaging of their products. They are responsible for ensuring that their products are packaged safely, securely, and efficiently. The manufacturer may choose to outsource the packaging process to a packaging company.

It is recommended that one obtains insurance coverage to protect their goods while they are in transit. The insurance level depends on the value of the shipment. If the value of the shipment is high, then it is recommended that one should obtain higher insurance coverage. The insurance coverage should be sufficient to cover the cost of the goods in case of any loss or damage.

Obtaining insurance coverage for a shipment is important as it provides protection in case of loss or damage to the goods. It ensures that the owner of the goods is compensated for any losses incurred during transit. The insurance coverage provides financial security to the owner of the goods.

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How have the monsoon seasons most affected the economic development of bangladesh?.

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The monsoon seasons have both positive and negative impacts on the economic development of Bangladesh. On the one hand, the heavy rainfall during the monsoons provides much-needed water for agriculture, which is a major industry in the country.

This leads to increased crop yields and boosts the country's overall GDP. However, the monsoons can also cause devastating floods that can damage crops, homes, and infrastructure, leading to significant economic losses. In addition, the increased frequency and intensity of natural disasters associated with climate change, such as cyclones and storm surges, have further challenged Bangladesh's economic development.

To address these challenges, the government of Bangladesh has implemented various measures, such as investing in flood control infrastructure, improving early warning systems, and promoting alternative livelihoods to reduce reliance on agriculture. These efforts have helped to mitigate the negative impacts of the monsoon seasons and support continued economic development in the country.

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many people wrongly believe the great wall of china can be seen from space even after multiple nasa astronauts have debunked this myth. what is the most likely marketing-related reason for this phenomenon?

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The belief that the Great Wall of China can be seen from space is a classic example of a viral myth.

The reason this myth has persisted over the years is likely due to the power of word-of-mouth marketing. People tend to share interesting stories and facts with others, and over time these stories become part of the collective consciousness.

The myth is often repeated in popular culture, perpetuating the belief that the Great Wall can be seen from space.

From a marketing perspective, this phenomenon highlights the importance of storytelling and the role of word-of-mouth in shaping consumer beliefs and attitudes.

Brands often rely on storytelling to create emotional connections with consumers, and viral myths like the Great Wall of China can be seen from space illustrate the power of storytelling to create lasting impressions.

However, it also emphasizes the importance of fact-checking and verifying information before accepting it as true, as myths and rumors can have significant impacts on consumer behavior and perception.

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which method of analysis uses non-measurable data such as your competitors' menus, feedback from customers, or the contents of food magazines and blogs?

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The method of analysis that uses non-measurable data such as competitors' menus, feedback from customers, or the contents of food magazines and blogs is called qualitative analysis.

Qualitative analysis is a method of evaluating and interpreting data that is not based on numerical measurements or statistics.

In the food industry, qualitative analysis can provide insights into customer preferences, market trends, and competitive positioning. For example, analyzing customer feedback can help a restaurant identify areas for improvement in its menu, service, or atmosphere.

Similarly, studying food magazines and blogs can provide inspiration for new menu items or help identify emerging trends in the industry.

While quantitative analysis (based on numerical data) can provide valuable information, qualitative analysis is also important for understanding the subjective factors that influence customer behavior and market dynamics.

By using a combination of quantitative and qualitative analysis, food businesses can gain a more complete understanding of their market and make informed decisions about strategy and operations.

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Clay is a telecommunications technician. What situation would Clay be called in to help with?



Question 1 options:



A non-profit conservation agency wants to stop a project that would endanger turtle nesting.




A cable company needs to lay new fiber optic cable to reach its customers across a large lake.




A soft drink manufacturer needs to deliver products to another country.




A small soybean farm is interested in buying more machinery

Answers

Clay, as a telecommunications technician, would likely be called in to help with the situation where a option -b cable company needs to lay new fiber optic cable to reach its customers across a large lake.

This would require technical expertise in setting up the necessary infrastructure for communication, such as installing cables, configuring network equipment, and troubleshooting any issues that may arise. The other situations listed do not necessarily involve telecommunications or the expertise of a telecommunications technician.

As a telecommunications technician, Clay's expertise would be primarily in designing, installing, and maintaining communication systems that transmit data, voice, and video. This could include installing cable and wiring systems, configuring switches, routers, and other network equipment, and ensuring that communication networks are operating efficiently and effectively.

In the case of laying fiber optic cables across a large lake, Clay would need to have knowledge and experience in working with fiber optic technology and be familiar with the various methods for laying and protecting fiber optic cables. This could include drilling tunnels, trenching, or using directional drilling techniques to avoid disturbing the lake bed.

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"Under FINRA rules, which complaint received from a customer isnot required to be resolved under the supervision of aprincipal?A. Written complaintsB. E-mailed complaintsC. Oral complaintsD. Text Mes"

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Under FINRA rules, oral complaints received from a customer is not required to be resolved under the supervision of a principal. Answer is option D.

The Financial Industry Regulatory Authority (FINRA) is a self-regulatory organization (SRO) that supervises financial markets and brokers. FINRA was formed in 2007 after the merger of the regulatory divisions of the National Association of Securities Dealers (NASD) and the New York Stock Exchange (NYSE).

FINRA regulates all securities companies, including stocks, bonds, mutual funds, options, futures, and cryptocurrencies. FINRA creates and enforces industry regulations to safeguard investors and ensure that brokers comply with fair practice standards. FINRA rules cover all aspects of securities trading and sales, including registration and compliance, supervisory controls, and ethical behavior. They also create a system for managing customer complaints.

When it comes to the question "Under FINRA rules, which complaint received from a customer is not required to be resolved under the supervision of a principal?," oral complaints are the ones that don't need supervision. SO, answer is option D.

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When used as an asset that is commonly used to facilitate trade between buyers and sellers, money is:

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When used as an asset that is commonly used to facilitate trade between buyers and sellers, money is considered a medium of exchange.

Money serves as a medium of exchange in trade transactions, allowing buyers and sellers to exchange goods and services without the need for bartering. It is a generally accepted form of payment and facilitates economic transactions, making it an essential component of any economy. Money can also function as a store of value, allowing individuals and businesses to save for future use.

Additionally, it can be used as a unit of account, providing a common measurement of value for goods and services. Overall, money plays a critical role in the economy by enabling the smooth exchange of goods and services and facilitating economic growth and development.

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True or False: companies use exit interviews to gather feedback about the company’s policies and procedures, management, and operations.

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Answer:

false

Explanation:

it's not true because it's not right Statement

question jeannie schedules a meeting with her sales colleagues scattered across the country. she needs to be cost effective and time sensitive so she sets up a meeting online where all can see and hear each other in order for the sales figures to be worked through as a team. this is an example of which type of business communication?

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Jeannie scheduling a meeting with her sales colleagues scattered across the country and setting up an online meeting for them to see and hear each other is an example of virtual business communication.

This type of communication involves the use of technology to facilitate interactions among people in different locations. Virtual communication has become increasingly popular in recent times as it allows businesses to reduce costs associated with travel and saves time. It also allows for effective collaboration among team members regardless of their location.

Virtual communication can take different forms, such as video conferencing, webinars, instant messaging, and email. In this case, Jeannie is using video conferencing to hold the meeting. Video conferencing allows for visual communication, which can enhance understanding and engagement among participants. It also enables real-time communication, where participants can see and hear each other, making it easier to work together as a team.

In summary, Jeannie's scheduling of an online meeting for her sales colleagues is an example of virtual business communication, which allows for cost-effective and time-sensitive interactions among team members in different locations. It is an effective way of collaborating and working together as a team despite the physical distance.

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Aces inc. , a manufacturer of tennis rackets, began operations this year. The company produced 5,600 rackets and sold 4,500. Each racket was sold at a price of $86. Fixed overhead costs are $70,560, and fixed selling and administrative costs are $64,800. The company also reports the following per unit costs for the year:
variable production costs $ 24. 60
variable selling and administrative expenses $ 1. 60
required:
prepare an income statement under variable costing.
aces inc variable costing income statement sales $ 387,000 less: variable costs variable production costs variable selling and administrative expenses variable overhead costs $110,700 7,200 117,900 contribution margin fixed overhead costs $70,560 64,800 fixed selling and administrative costs total fixed expense net income (loss) 135,360

Answers

Based on the given information, we can prepare an income statement under variable costing for Aces Inc. for the current year. Variable costing is a method of costing that includes only the variable costs associated with production and sales, and does not include fixed costs.

The first item on the income statement is the sales revenue, which is calculated by multiplying the number of rackets sold (4,500) by the selling price per unit ($86). Therefore, the total sales revenue for Aces Inc. for the current year is $387,000.

The next item on the income statement is the deduction of variable costs, which include variable production costs and variable selling and administrative expenses. The total variable production costs can be calculated by multiplying the number of rackets produced (5,600) by the per unit variable production cost ($24.60), which equals $138,360. The total variable selling and administrative expenses can be calculated by multiplying the number of rackets sold (4,500) by the per unit variable selling and administrative expense ($1.60), which equals $7,200. Therefore, the total variable costs for Aces Inc. for the current year are $145,560.

The contribution margin is calculated by subtracting the total variable costs from the sales revenue. Therefore, the contribution margin for Aces Inc. for the current year is $241,440.

The next item on the income statement is the deduction of fixed costs, which include fixed overhead costs and fixed selling and administrative costs. The total fixed overhead costs for Aces Inc. for the current year are $70,560, and the total fixed selling and administrative costs are $64,800. Therefore, the total fixed costs for Aces Inc. for the current year are $135,360.

The net income (or loss) for Aces Inc. for the current year is calculated by subtracting the total fixed costs from the contribution margin. Therefore, the net income for Aces Inc. for the current year is $106,080.

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Inventory cost flow assumptions address accounting issues except when:.

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Inventory cost flow assumptions, such as FIFO (first-in, first-out), LIFO (last-in, first-out), and weighted average, are accounting methods used to assign costs to inventory items. They are generally used to address issues related to the valuation and cost of goods sold of inventory.

However, inventory cost flow assumptions may not address certain accounting issues, such as inventory shrinkage (i.e., loss of inventory due to theft, damage, or other reasons), inventory obsolescence (i.e., when inventory becomes outdated or unusable), or the impact of changing prices on inventory valuation.

These issues may require additional accounting adjustments or disclosures beyond the use of inventory cost flow assumptions.

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The Rodriguez Company advertises its products by using direct marketing, promotions, coupons, and catalogs, and every year the Rodriguez Company sponsors the Little League tournament. Recently the Rodriquez Company has added a social media component to its advertising by using targeted online ads, mobile ads, and contextual ads inside podcasts. This type of advertising does not typically show up on Rodriquez's standard advertising spend report. The Rodriquez Company is using _______

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In this situation, this kind of advertising doesn't ordinarily appear on Rodriquez's standard promoting spend report. The Rodriquez Organization is utilizing Unmeasured media.

The option (A) is correct.

Unmeasured media is practically all business correspondence organizations or different gadgets that don't have "appraisals" or "reviews" yet are traded and estimated in their cash or pointer the publicizing. For instance: designated web-based promotions, portable advertisements, logical promotions inside digital broadcasts, and so on.

Unmeasured media are everything trickier to check These are things that don't normally appear in a standard promotion spend report.Although much of unmeasured media is often actually measured, it is not "verified" by a third party.

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This question is not complete, Here I am attaching the complete question:

The Rodriguez Company advertises its products by using direct marketing, promotions, coupons, and catalogs, and every year the Rodriguez Company sponsors the Little League tournament. Recently the Rodriquez Company has added a social media component to its advertising by using targeted online ads, mobile ads, and contextual ads inside podcasts. This type of advertising does not typically show up on Rodriquez's standard advertising spend report. The Rodriquez Company is using _______.

(A) Unmeasured media.

(B) nmeasured media.

(C) digital broadcasts.

good company prefers variable to fixed rate debt. bad company prefers fixed to variable rate debt. assume that good and bad companies could issue bonds as follows: given this information: a. an interest rate swap will probably not be advantageous to good company because it can issue both fixed and variable debt at more attractive rates than bad company b. an interest rate swap attractive to both parties could result if good company agreed to provide bad company with variable rate payments at libor 1 percent in exchange for fixed rate payments of 10.5 percent. c. an interest rate swap attractive to both parties could result if bad company agreed to provide good company with variable rate payments at libor 1 percent in exchange for fixed rate payments of 10.5 percents. d. none of the above.

Answers

Option (B). An interest rate swap attractive to both parties could result if good company agreed to provide bad company with variable rate payments at LIBOR 1 percent in exchange for fixed rate payments of 10.5 percent.

         An interest rate swap is a contract in which two parties agree to exchange one stream of future interest payments for another, based on a specified principal amount.

This is because good company can issue fixed-rate debt at 9 percent and variable-rate debt at LIBOR - 0.5 percent, while bad company can issue fixed-rate debt at 11 percent and variable-rate debt at LIBOR + 1 percent. Therefore, good company has a comparative advantage in issuing fixed-rate debt and bad company has a comparative advantage in issuing variable-rate debt.

             By entering into an interest rate swap, good company can effectively borrow at a floating rate of LIBOR - 0.5 percent + 1 percent = LIBOR + 0.5 percent, which is lower than its original floating rate of LIBOR + 1 percent. Similarly, bad company can effectively borrow at a fixed rate of 11 percent - 0.5 percent = 10.5 percent, which is lower than its original fixed rate of 11 percent.

            The net benefit of the swap is 0.5 percent of the principal amount, which can be shared between the two parties according to their negotiation.

The other options are not suitable because:

- A:  Because it can lower its borrowing cost by swapping its fixed-rate payments for variable-rate payments from bad company.

- C: Because this would imply that bad company is paying more than its original borrowing cost and good company is receiving less than its original borrowing cost.

- D: Because option B is correct.

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large minimum deposit; a timed deposit; penalty for taking money out early; higher interest than other savings account – – describes which type of savings tool? 
a. Cd certification of deposit.
b. Money market.
c. Traditional savings account.
d. Savings bonds

Answers

Answer:

a. CD (certificate of deposit)

According to the eclectic paradigm, __________ is/are of considerable importance in explaining both the rationale for and the direction of foreign direct investment

Answers

According to the eclectic paradigm, ownership-specific advantages, location-specific advantages, and internalization advantages are of considerable importance in explaining both the rationale for and the direction of foreign direct investment.

Ownership-specific advantages refer to the unique assets and capabilities that a company possesses, such as technology, brand recognition, and intellectual property. Location-specific advantages refer to the benefits of locating in a particular country or region, such as access to natural resources, skilled labor, or favorable government policies.

Internalization advantages refer to the benefits of managing foreign operations in-house rather than relying on external partners or intermediaries. Together, these advantages help explain why firms choose to invest in foreign countries and which countries or regions are most attractive for investment.

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According to the moral choices textbook, what is the dominant cultural ideology calling into
question the christian view about moral knowledge?

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According to the moral choices textbook, the dominant cultural ideology that is calling into question the Christian view about moral knowledge is relativism. Relativism holds that moral truths are subjective and dependent on individual or cultural perspectives, rather than being objectively true and universally applicable. This challenges the Christian view of moral knowledge, which asserts that moral truths are revealed by God and are absolute and objective. Christians believe that moral knowledge is based on the teachings of the Bible and the guidance of the Holy Spirit, whereas relativism sees morality as a matter of personal opinion or cultural convention.

This perspective challenges the Christian view that moral knowledge is based on absolute and universal principles, as described in the Bible and Christian tradition. Christians believe that moral truths are grounded in the character of God and are therefore objective and unchanging, regardless of cultural or individual differences. Moral relativism, on the other hand, suggests that there are no objective moral standards that apply to everyone, and that each individual must determine what is right or wrong based on their own experiences and perspectives.

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Great Lakes Packing has two bond issues outstanding. The first issue has a coupon rate of 3. 80 percent, a par value of $2,000 per bond, matures in 5 years, has a total face value of $5. 1 million, and is quoted at 105 percent of face value. The second issue has a coupon rate of 6. 57 percent, a par value of $1,000 per bond, matures in 15 years, has a total face value of $9. 4 million, and is quoted at 108 percent of face value. Both bonds pay interest semiannually. The company's tax rate is 40 percent. What is the firm's weighted average aftertax cost of debt

Answers

The company's tax rate is 40 percent then the firm's weighted average after tax cost of debt is 2.36%.

we need to first calculate the after tax cost of each bond issue.

For the first bond issue:
Coupon rate = 3.80%
Par value = $2,000
Maturity = 5 years
Total face value = $5.1 million
Quoted price = 105% of face value = $2,100

The annual coupon payment can be calculated as:
($2,000 x 3.80%) / 2 = $38 per bond

The total annual interest payment for the entire issue is:
$38 x 5,100 = $193,800

To calculate the aftertax cost of debt, we need to consider the tax-deductibility of interest payments. Given that the company's tax rate is 40%, the aftertax cost of debt for the first bond issue is:
($193,800 x (1 - 0.40)) / $5,100,000 = 0.02214 or 2.21%

For the second bond issue:
Coupon rate = 6.57%
Par value = $1,000
Maturity = 15 years
Total face value = $9.4 million
Quoted price = 108% of face value = $1,080

The annual coupon payment can be calculated as:
($1,000 x 6.57%) / 2 = $32.85 per bond

The total annual interest payment for the entire issue is:
$32.85 x 9,400 = $308,490

The aftertax cost of debt for the second bond issue is:
($308,490 x (1 - 0.40)) / $9,400,000 = 0.02427 or 2.43%

Now we can calculate the weighted average aftertax cost of debt for Great Lakes Packing:
(0.02214 x $5,100,000 + 0.02427 x $9,400,000) / ($5,100,000 + $9,400,000) = 0.02355 or 2.36%

Therefore, the firm's weighted average after tax cost of debt is 2.36%.

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you are trying to evaluate expansion plans for heb that will be financed with no debt. for this project the discount rate is 9%. your cash flows will be $1 m, $3 m, and $4 m for the first 3 years and grow at 3% from then on. if this expansion costs $50 m, what is the npv?

Answers

The NPV of the expansion plan is $23.191 million.

How to calculate the NPV

Year 1 cash flow = $1 million

Year 2 cash flow = $3 million

Year 3 cash flow = $4 million

Discount rate = 9%

PV of Year 1 cash flow = $1 million / (1 + 0.09)^1 = $0.917 million

PV of Year 2 cash flow = $3 million / (1 + 0.09)^2 = $2.388 million

PV of Year 3 cash flow = $4 million / (1 + 0.09)^3 = $3.219 million

Now, we need to calculate the present value of the cash flows from year 4 onwards. We can use the perpetuity formula, which is:

PV = Cash flow / (Discount rate - Growth rate)

Where: Cash flow = $4 million (which is the cash flow in year 3)

Discount rate = 9%

Growth rate = 3%

PV of cash flows from year 4 onwards = $4 million / (0.09 - 0.03) = $66.667 million

Finally, we can calculate the NPV by adding up the present values of all the cash flows and subtracting the initial investment of $50 million:

NPV = PV of Year 1 cash flow + PV of Year 2 cash flow + PV of Year 3 cash flow + PV of cash flows from year 4 onwards - Initial investment

NPV = $0.917 million + $2.388 million + $3.219 million + $66.667 million - $50 million

NPV = $23.191 million

Therefore, the NPV of the expansion plan is $23.191 million. Since the NPV is positive, this investment would be considered acceptable as it generates value for the company.

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year 1 april 20 purchased $40,250 of merchandise on credit from locust, terms n/30. may 19 replaced the april 20 account payable to locust with a 90-day, 10%, $35,000 note payable along with paying $5,250 in cash. july 8 borrowed $80,000 cash from nbd bank by signing a 120-day, 9%, $80,000 note payable. ? paid the amount due on the note to locust at the maturity date. ? paid the amount due on the note to nbd bank at the maturity date. november 28 borrowed $42,000 cash from fargo bank by signing a 60-day, 8%, $42,000 note payable. december 31 recorded an adjusting entry for accrued interest on the note to fargo bank. year 2 ? paid the amount due on the note to fargo bank at the maturity date.

Answers

If december 31 recorded an adjusting entry for accrued interest on the note to fargo bank. year 2 , the maturity date for the note payable to Locust is August 17, Year 1.

To determine the maturity date for Locust, we need to know the terms of the original credit purchase made on April 20, Year 1. The terms are given as n/30, which means the payment is due within 30 days from the date of purchase.

If we add 30 days to April 20, we get May 20, which would be the payment due date for the original credit purchase from Locust. However, the payment was not made on May 20, as the company replaced the account payable with a note payable on May 19.

Since the note payable was for 90 days, we need to add 90 days to May 19 to find the maturity date for Locust.

May 19 + 90 days = August 17

Therefore, the maturity date for the note payable to Locust is August 17, Year 1. The payment due on this date includes both the principal amount of $35,000 and the interest charged at 10% for 90 days, which is calculated as:

Interest = Principal x Rate x Time

Interest = $35,000 x 0.10 x 90/360 = $875

Thus, the total payment due to Locust on August 17, Year 1 is $35,875.

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Complete question is:

year 1

april 20 purchased $40,250 of merchandise on credit from locust, terms n/30. may 19 replaced the april 20 account payable to locust with a 90-day, 10%, $35,000 note payable along with paying $5,250 in cash. july 8 borrowed $80,000 cash from nbd bank by signing a 120-day, 9%, $80,000 note payable. ______?________ paid the amount due on the note to locust at the maturity date. ___?__ paid the amount due on the note to nbd bank at the maturity date. november 28 borrowed $42,000 cash from fargo bank by signing a 60-day, 8%, $42,000 note payable. december 31 recorded an adjusting entry for accrued interest on the note to fargo bank.

year 2

__?___ paid the amount due on the note to fargo bank at the maturity date.

Determine maturity date for Locust.

To downplay a dependent clause in a complex sentence, you shouldSelect one:A.place it in the middle of the sentence.B.replace it with a noun.C.place it at the beginning of the sentence.D.place it at the end of the sentence.E.set it off with a semicolon.

Answers

To downplay a dependent clause in a complex sentence, you should "place it at the end of the sentence" (option c).

When using complex sentences, make sure that dependent clauses don't stand out too much. The entire structure of a complex sentence might be lost if one part takes center stage. Thus, you must downplay a dependent clause in a complex sentence.

Basically, a complex sentence is a sentence that includes at least one independent clause and one dependent clause. An independent clause is a sentence that may stand alone as a complete sentence. On the other hand, a dependent clause is a sentence that cannot stand alone as a complete sentence. In simple words, it is dependent on the independent clause to make sense.

Thus, option c is the answer.

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A product has a market estimate of 97,000 components and requires three processing steps (turning, milling, and drilling), having defective estimates of d1 = 0.04, d2 = 0.01, and d3 = 0.03. the market estimate is the output required from step 3. calculate the input flow to each step.

Answers

The three processing steps are as follows:

The input flow to the first processing step is 102,542.71 components.

The input flow to the second processing step is 98,989.90 components.

The input flow to the third processing step is 100,515.46 components.

To calculate the input flow to each processing step, we need to use the following formula:
Input flow = Output flow / (1 - Defective estimate)
First, let's calculate the output flow of the third processing step, which is equal to the market estimate of 97,000 components. Therefore, the output flow of the third processing step is:
Output flow of step 3 = 97,000 components
Now, let's calculate the input flow of the third processing step using the formula above and the defective estimate of step 3 (d3 = 0.03):
Input flow of step 3 = 97,000 / (1 - 0.03) = 100,515.46 components
So, the input flow to the third processing step is 100,515.46 components.
Next, let's calculate the input flow to the second processing step. We'll use the formula above and the defective estimate of step 2 (d2 = 0.01):
Input flow of step 2 = Output flow of step 3 / (1 - d2) = 97,000 / (1 - 0.01) = 98,989.90 components
Therefore, the input flow to the second processing step is 98,989.90 components.
Finally, let's calculate the input flow to the first processing step. We'll use the formula above and the defective estimate of step 1 (d1 = 0.04):
Input flow of step 1 = Output flow of step 2 / (1 - d1) = 98,989.90 / (1 - 0.04) = 102,542.71 components
Therefore, the input flow to the first processing step is 102,542.71 components.
In summary, the input flow to the three processing steps are as follows:
- Step 1 (turning): 102,542.71 components
- Step 2 (milling): 98,989.90 components
- Step 3 (drilling): 100,515.46 components

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Enter formulas based on the following using the defined names you created in Step 3 to calculate the Rental Bill • Cell F6 is equal to the value in cell B4. • Cell F7 is equal to the value in cell B5. • Cell F9 is equal to the value in cell B6 • Cell F10 is equal to the value in cell B7. • Cell H9 is equal to the charge per day, which depends on the type of car entered in cell B5 and the rate table. (Hint use the VLOOKUP function. ) • Cell H10 is equal to the charge per mile, which depends on the type of car entered in cells B5 and the rate table. Wint: Use the VLOOKUP function

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By using these formulas, you can easily and accurately calculate the rental bill based on the input values and the rates defined in the RateTable. These formulas can save you time and effort when calculating rental bills, and help avoid errors in manual calculations.

To calculate the rental bill based on the values entered in cells B4 through B7, you can use formulas that reference the defined names created in Step 3. Here are the formulas you can use:

Cell F6: =Rate

This formula will simply return the value in the Rate defined name, which is equal to the daily rate of the rental car.

Cell F7: =Days

This formula will return the value in the Days defined name, which is equal to the number of days the rental car was used.

Cell F9: =Miles

This formula will return the value in the Miles defined name, which is equal to the number of miles driven during the rental period.

Cell F10: =MilesRate

This formula will return the value in the MilesRate defined name, which is equal to the per-mile rate for the rental car.

Cell H9: =VLOOKUP(B5,RateTable,2,FALSE)

This formula uses the VLOOKUP function to look up the value in cell B5 (the car type) in the RateTable defined name. It will return the corresponding charge per day for that car type, which is located in the second column of the RateTable.

Cell H10: =VLOOKUP(B5,RateTable,3,FALSE)

This formula also uses the VLOOKUP function to look up the value in cell B5 in the RateTable. However, it will return the corresponding charge per mile for that car type, which is located in the third column of the RateTable.

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You have an ETF or mutual fund worth $100,000. How much would you pay each year if the expense ratio were 0. 03% (3 bp)? Also How much would you pay if it were 0. 50% (5 bp)?

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If the expense ratio of your ETF or mutual fund were 0.03%, also known as 3 basis points (bps), you would pay $30 annually for every $100,000 invested.

This fee covers the operational costs of managing and administering the fund, including expenses such as marketing, legal, accounting, and management fees. It is important to note that expense ratios can vary widely between different funds, and even a seemingly small difference in fees can have a significant impact on your returns over time.

On the other hand, if the expense ratio were 0.50% (5 bps), you would pay $500 annually for every $100,000 invested. This is five times more expensive than the previous scenario and could have a significant impact on your investment returns over time. It is essential to understand the fees associated with any investment product you choose, as they can eat into your returns and potentially hinder your long-term financial goals. Therefore, it is always wise to compare expense ratios among different funds and choose the one that offers the lowest cost while also aligning with your investment objectives.

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aircraft makers boeing and airbus have a high degree of because they make very similar products and share many aircraft buyers in common. group of answer choices dynamic capabilities first mover advantages market commonality equity funding

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Aircraft makers Boeing and Airbus have a high degree of market commonality. Market commonality refers to the degree to which firms have overlapping products and customers in a particular market.

In this case, both Boeing and Airbus manufacture similar products such as commercial airplanes, military aircraft, and space systems, and they have many aircraft buyers in common, including major airlines and governments around the world.

Both firms invest heavily in research and development to create new technologies, improve efficiency, and reduce costs.

For example, both companies are investing in the development of electric and hybrid electric aircraft to meet the growing demand for sustainable aviation.
Overall, the high degree of market commonality between Boeing and Airbus creates challenges and opportunities for both firms.

To succeed in this competitive market, they must continue to invest in dynamic capabilities and strategic partnerships while also addressing issues such as equity funding and first mover advantages.

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Identify and compare the differences between the leadership styles of Martin and his predecessor Otto

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Martin and Otto have two distinct leadership styles.

Martin is a transformational leader who focuses on inspiring and motivating his team to reach their full potential. He encourages creativity, innovation and fosters a positive work environment.

Martin also seeks input from his team members and is willing to delegate responsibilities to them.

On the other hand, Otto is more of a transactional leader who is focused on following established procedures and policies. He is not keen on change and is more likely to micromanage his team.

Otto is results-driven and rewards his team members based on their performance.

In comparison, Martin's leadership style is more collaborative and team-oriented while Otto's leadership style is more hierarchical and task-oriented.

Martin is more open to change and seeks input from his team members while Otto is resistant to change and prefers to control every aspect of his team's work.

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the global business manager must possess a strong domestic awareness and must understand the unique factors that contribute to the success of a global business, including formal education. group startstrue or false

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The statement "The global business manager must possess a strong domestic awareness and must understand the unique factors that contribute to the success of a global business" is true.

A global business manager needs to have a number of skills and competencies in addition to their formal education. These include effective communication, cross-cultural awareness and sensitivity and the capacity to lead diverse teams across numerous locations.

In conclusion, formal education is undoubtedly a factor in someone's readiness for a position as a global business manager, but it is not the only one. The acquisition of certain abilities and competencies, as well as real-world experience, are also essential for success in this position.

Furthermore, a global company manager might benefit greatly from real-world experience in international business.

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Carmichael Cleaners needs a new steam finishing machine that costs $100,000. The company is evaluating whether it should lease or purchase the machine. The equipment falls into the MACRS 3-year class, and it would be used for 3 years and then sold, because the firm plans to move to a new facility at that time. The estimated value of the equipment after 3 years is $30,000. A maintenance contract on the equipment would cost $3,000 per year, payable at the beginning of each year. Alternatively, the firm could lease the equipment for 3 years for a lease payment of $29,000 per year, payable at the beginning of each year. The lease would include maintenance. Due to special circumstances, the firm is in the 20% tax bracket, and it could obtain a 3-year simple interest loan, interest payable at the end of the year, to purchase the equipment at a before-tax cost of 10%. If there is a positive Net Advantage to Leasing the firm will lease the equipment. Otherwise, it will buy it. What is the NAL? (Note: Assume MACRS rates for Years 1 to 4 are 0. 3333, 0. 4445, 0. 1481, and 0. 741. )

Answers

The annual lease payment is $29,000, and the equipment will be used for three years before being sold.

To determine the Net Advantage to Leasing (NAL), we need to calculate the total cost of leasing and compare it with the after-tax cost of purchasing the equipment using a loan.

The after-tax cost of purchasing the equipment using a loan is given by the formula:

After-Tax Cost of Purchasing = Interest Expense - Tax Savings = (Loan Amount x Interest Rate) - (Interest Expense x Tax Rate) = (100,000 - 30,000) x 10% - ((100,000 - 30,000) x 10% x 20%) = 5,600.

where the loan amount is the difference between the equipment cost and the estimated salvage value, and the tax rate is 20%.

The total cost of leasing is the sum of the present value of lease payments and maintenance cost. The present value of lease payments can be calculated using the formula:

The present value of lease payments can be calculated by multiplying the lease payment by the present value (PV) factor. For example, if the lease payment is $29,000 and the PV factor is 2.487, the present value of lease payments would be $72,723.

where the PV factor is the present value factor for a three-year lease with an interest rate of 10%, which is 2.487.

The total cost of leasing is:

Total Cost of Leasing = Present Value of Lease Payments + Maintenance Cost = 72,723 + 3,000 \times 3 = 81,723

Therefore, the NAL is:

NAL = Total Cost of Leasing - After-Tax Cost of Purchasing

= 81,723 - 5,600

= 76,123

Since the NAL is positive, it is more advantageous for Carmichael Cleaners to lease the equipment rather than purchasing it. The annual lease payment is $29,000, and the equipment will be used for three years before being sold.

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Suppose a country has an overall balance of trade so that exports of goods and services equal imports of goods and services. Does that imply that the country has balanced trade with each of its trading partners

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The country's overall trade balance is determined by the aggregate value of its exports and imports, rather than individual trading relationships.

It's important to note that having an overall balance of trade, where a country's exports of goods and services equal its imports of goods and services, does not necessarily imply that the country has balanced trade with each of its trading partners.

A balanced trade refers to a situation where the value of imports is equal to the value of exports for a specific trading partner. However, a country can have an overall balance of trade by having trade surpluses with some trading partners and trade deficits with others. A trade surplus occurs when the value of exports exceeds the value of imports, and a trade deficit occurs when the value of imports exceeds the value of exports.

In such a scenario, the surpluses and deficits would offset each other, resulting in an overall balance of trade for the country. This implies that a country can still achieve an overall balance of trade even if it does not have balanced trade with each of its trading partners.

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Please write 20 - 25 sentences or more. Need to write a paperwith references. No copying from other answers. Thank youWhat decisions do supervisors find to be very difficult andwhy?

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Supervisors find decisions difficult when they involve complex and sensitive situations that require balancing multiple factors, such as ethical considerations, legal implications, and organizational goals.

Supervisors face numerous challenges in their role, including managing staff, overseeing operations, and making critical decisions. However, certain decisions are particularly challenging because they involve complex and sensitive situations that require balancing multiple factors.

For example, a supervisor may need to decide how to handle an employee who has engaged in misconduct, taking into account factors such as the severity of the offense, the employee's history, and the organization's policies and values. Similarly, a supervisor may need to make decisions regarding resource allocation, weighing competing demands for limited resources and considering the long-term impact on the organization.

These decisions can be emotionally taxing, requiring the supervisor to manage their own stress and emotions while also ensuring that their decisions align with the organization's goals and values. Additionally, supervisors may face legal and ethical considerations that further complicate decision-making.

Overall, effective decision-making requires strong leadership skills, a thorough understanding of organizational policies and goals, and the ability to navigate complex and sensitive situations with sensitivity and compassion.

References:

Chhokar, J. S., Brodbeck, F. C., & House, R. J. (Eds.). (2013). Culture and leadership across the world: The GLOBE book of in-depth studies of 25 societies. Routledge.Goleman, D. (1995). Emotional intelligence. Bantam.Yukl, G. (2013). Leadership in organizations. Pearson.

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