Sheffield Corp. Closes its books on its July 31 year-end. The company does not make entries to accrue for interest except at its year-end. On June 30, the Notes Receivable account balance is $22,000. Notes Receivable include the following.




Date Maker Face Value Term Maturity Date Interest Rate


April 21 Booth Inc. $6,000 90 days July 20 8%


May 25 Manning Co. 7,800 60 days July 24 10%


June 30 ANF Corp. 10,000 6 months December 31 6%



During July, the following transactions were completed.



July 5 Made sales of $4,140 on Sheffield Corp. Credit cards.


14 Made sales of $400 on Visa credit cards. The credit card service charge is 3%.


20 Received payment in full from Coote Inc. On the amount due.


24 Received payment in full from Brady Co. On the amount due.



Required:


Journalize the July transactions and the July 31 adjusting entry for accrued interest receivable. (Interest is computed using 360 days; omit cost of goods sold entries. )

Answers

Answer 1

Based on the information provided, the journal entries for Sheffield Corp.'s July transactions and the July 31 adjusting entry for accrued interest receivable shall be recorded in the journal as below.


July 5:
Accounts Receivable - Sheffield Corp. Credit Cards 4,140
   Sales Revenue 4,140
(To record sales made on Sheffield Corp. credit cards)

July 14:
Accounts Receivable - Visa 400
   Sales Revenue 388
   Service Charge Expense 12
(To record sales made on Visa credit cards and the 3% service charge)

July 20:
Cash 6,000
   Notes Receivable - Booth Inc. 6,000
(To record payment received in full from Booth Inc.)

July 24:
Cash 7,800
   Notes Receivable - Manning Co. 7,800
(To record payment received in full from Manning Co.)

July 31 adjusting entry for accrued interest receivable:

Booth Inc. accrued interest: $6,000 * 8% * (90/360) = $120
Manning Co. accrued interest: $7,800 * 10% * (60/360) = $130
ANF Corp. accrued interest: $10,000 * 6% * (31/360) = $51.67

Interest Receivable 301.67
   Interest Revenue 301.67
(To record the accrued interest receivable for Booth Inc., Manning Co., and ANF Corp.)

These journal entries record Sheffield Corp.'s July transactions and the adjusting entry for accrued interest receivable as of July 31.

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Related Questions

Differences between pretax accounting income and taxable income were as follows during 2021:

($ in millions)
pretax accounting income $460
permanent difference (40)
420
temporary difference (32)
taxable income $388

the cumulative temporary difference as of the end of 2021 is $104 million (also the future taxable amount). the enacted tax rate is 25%. what is the deferred tax asset or liability to be reported in the balance sheet?

Answers

The deferred tax liability or asset to be reported in the balance sheet is a deferred tax liability of $44 million, based on the calculation using the total temporary difference and the enacted tax rate of 25%.

Based on the information provided, the deferred tax asset or liability to be reported in the balance sheet can be calculated as follows:

1. Calculate the temporary difference for 2021:
Temporary difference = Pretax accounting income - Taxable income
Temporary difference = $460 - $388
Temporary difference = $72 million

2. Calculate the total temporary difference at the end of 2021:
Total temporary difference = Cumulative temporary difference + Temporary difference for 2021
Total temporary difference = $104 + $72
Total temporary difference = $176 million

3. Calculate the deferred tax liability or asset:
Deferred tax liability/asset = Total temporary difference x Enacted tax rate
Deferred tax liability/asset = $176 million x 25%
Deferred tax liability/asset = $44 million

Therefore, the deferred tax liability or asset to be reported in the balance sheet is $44 million.

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Please construct an investment portfolio that is appropriate for your client:



She is 60 years old and plans to retire within 5 years. She has $4 million to invest. She is primarily interested in creating steady income from the portfolio. Her goal is $120,000 per year. She is also concerned about inflation and therefore wants the portfolio value and income to keep pace with inflation

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For a 60-year-old client with $4 million to invest and planning to retire within 5 years, a suitable investment portfolio would consist of a mix of fixed income and equity investments.

Given her primary objective to create steady income from the portfolio, we would allocate 40% of the portfolio to fixed income investments, while the remaining 60% would be invested in equities. This allocation would provide the client with a balance between income generation and potential capital appreciation to keep pace with inflation.

Within the fixed income investments, we would recommend a combination of US Treasury bonds and notes, investment-grade corporate bonds, and municipal bonds with varying maturities to diversify the fixed-income portfolio. This mix would provide a stable source of income with low volatility, while also mitigating the risks associated with interest rate fluctuations.

For the equity investments, we would recommend a mix of large-cap, dividend-paying stocks, and growth-oriented companies with strong fundamentals. This combination would provide a balance between income generation and potential capital appreciation, while also offering diversification across sectors and geographies.

To keep pace with inflation, we would recommend that the portfolio be periodically reviewed and rebalanced to ensure that the asset allocation remains appropriate for the client's investment goals and risk tolerance. We would also recommend considering inflation-protected securities, such as Treasury Inflation-Protected Securities (TIPS) or real estate investment trusts (REITs), to provide additional inflation protection to the portfolio.

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Why would a hospital or any other business organization want to use individuals who are neither employees nor agents?

Answers

A hospital or any other business organization might want to use independent contractors rather than employees or agents for a variety of reasons.

One reason is that independent contractors are typically self-employed and responsible for their own taxes, insurance, and other expenses, which can be more cost-effective than hiring employees or agents who would require these benefits.

Additionally, independent contractors are often more flexible and can be brought on or let go more easily than full-time employees, which can be useful in responding to changing business needs. Finally, independent contractors may have specialized skills or expertise that are not readily available within the organization, making them a valuable resource for completing specific projects or tasks.  

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Playstations and playstation games are complementary goods. a technological advance in the production of playstations will

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Playstations and playstation games are complementary goods. a technological advance in the production of playstations will likely lead to an increase in the demand for Playstation games.

This is because the increased production of Playstations will likely result in lower prices for the consoles, making them more affordable and accessible to more people. As a result, more people will be able to purchase Playstations, and this will increase the size of the market for Playstation games.

Additionally, a technological advance in the production of Playstations may also lead to improvements in the quality and features of the consoles, making them more attractive to consumers. This could also lead to an increase in demand for Playstation games, as consumers may be more willing to purchase and play games on a high-quality console.

Overall, the complementary relationship between Playstations and Playstation games means that any technological advance in the production of Playstations is likely to have a positive impact on the demand for Playstation games.

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How can zoe, a property manager, be sure to handle all tenant issues in a non-discriminatory manner?

Answers

The equivalent annual cost (EAC) is a useful tool for comparing the cost of owning and operating a machine over a given period. To calculate the EAC, we need to consider the initial cost, annual maintenance and operation cost, and the lifespan of the machine. In this case, the EAC of the precision lathe is $12,931.69 per year, assuming a discount rate of 10% and a lifespan of four years.

The EAC is the annual cost of owning and operating a machine over a given period, assuming that the cost is spread evenly over each year. To calculate the EAC of a precision lathe, we need to consider the initial cost, annual maintenance and operation cost, and the lifespan of the machine.

In this case, the initial cost of the lathe is $16,000, and it will cost $26,000 per year to operate and maintain. The lifespan of the machine is four years. The discount rate is 10%, which means that we need to consider the time value of money when calculating the EAC.

To calculate the EAC, we need to use the following formula:

EAC = (C - S) / (a * (1 + r)^(n-1)) + s

Where:

C = the initial cost of the machine

S = the salvage value of the machine at the end of its lifespan

a = the annuity factor

r = the discount rate

n = the lifespan of the machine

s = the annual maintenance and operation cost

The annuity factor can be calculated using the following formula:

a = (1 - (1 + r)^-n) / r

Using the given values, we can calculate the annuity factor as follows:

a = (1 - (1 + 0.1)^-4) / 0.1

a = 2.775

We can now calculate the EAC as follows:

EAC = (16000 - 0) / (2.775 * (1 + 0.1)^(4-1)) + 26000

EAC = $12,931.69

Therefore, the equivalent annual cost of the precision lathe is $12,931.69 per year.

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A company recorded 2 days of accrued salaries of $1,450 for its employees on january 31. on february 9, it paid its employees $7,100 for these accrued salaries and for other salaries earned through february 9. assuming the company does not prepare reversing entries, the january 31 and february 9 journal entries are:

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Assuming the company does not prepare reversing entries, the January 31 and February 9 journal entries are the payment records of $7,100 for accrued salaries.

Salaries that employees have earned but for which the employer has not yet made payment are known as accrued salaries. Until they are paid to the employees these sums are shown as a liability on the employer's balance sheet. The accrued salaries represent a cost that the business has incurred but has not yet covered.

Journey entry for January 31

Accrued Salaries Expense = $1,450

Salaries Payable = $1,450

This entry records the expense of $1,450 for the 2 days of accrued salaries.

Journey entry for February 9

Salaries Payable = $7,100

Cash for accrued salaries = $7,100

While the debit to Salaries Expense represents the salaries that employees earned from January 31 to February 9 the debit to Accrued Salaries Payable reverses the accrual entry that was made on January 31. The payment made to the employees is shown as a credit to Cash.

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Do you think every working American needs a 401(k) account or an IRA? Why or why not?


No links
Need ASAP

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Answer:

Both 401(k) accounts and IRAs are retirement savings accounts that allow individuals to save for retirement on a tax-advantaged basis. Contributions to these accounts are tax-deductible, and the earnings on the investments grow tax-free until they are withdrawn during retirement.

There are some benefits to having a 401(k) account or an IRA. They allow individuals to save for retirement in a tax-efficient way, and can provide a significant source of income during retirement. In addition, many employers offer matching contributions to 401(k) accounts, which can be a valuable incentive to participate.

However, there are also some drawbacks to these types of accounts. For example, they are subject to market fluctuations and the investment risk is borne by the individual. In addition, there are limits on how much can be contributed each year, which may not be enough to provide for a comfortable retirement.

Whether or not every working American needs a 401(k) account or an IRA depends on individual circumstances. For some people, these accounts may be a valuable tool for saving for retirement. For others, different types of retirement savings accounts or strategies may be more appropriate. Ultimately, it is up to each individual to determine the best approach for their own retirement planning.

Susan quit her job as a teacher, which paid her $36,000 per year, in order to start her own catering business. she spent $12,000 of her savings, which had been earning 10 percent interest per year, on equipment for her business. she also borrowed $12,000 from her bank at 10 percent interest, which she also spent on equipment. for the past several months she has spent $1,000 per month on ingredients and other variable costs. also for the past several months she has earned $4,500 in monthly revenue. in the short run, susan should

Answers

In the short run, Susan should continue operating her catering business, as her monthly revenue of $4,500 is greater than her variable costs of $1,000 per month.

This means that she is generating a positive cash flow of $3,500 per month.

However, Susan should also consider her fixed costs, which include the $12,000 she spent on equipment and the $12,000 loan she took from the bank. These costs cannot be easily adjusted in the short run.

To determine whether Susan is profitable in the short run, we need to calculate her monthly fixed costs. The equipment she bought for $12,000 is a one-time cost, so we can spread it out over the year by dividing it by 12 months:

$12,000 / 12 = $1,000 per month

The $12,000 loan she took from the bank also incurs a

monthly interest charge of:

$12,000 x 0.10 / 12 = $100 per month

Adding up the monthly fixed costs gives us:

$1,000 (equipment) + $100 (loan interest) = $1,100 per month

Subtracting the fixed costs from the revenue and variable costs gives us:

$4,500 (revenue) - $1,000 (variable costs) - $1,100 (fixed costs) = $2,400 per month

So in the short run, Susan is generating a positive net income of $2,400 per month. This is a good sign for her business, but she should continue to monitor her expenses and revenue to ensure that she remains profitable in the long run.

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According to classical economists question 7 options: demand creates its own supply. wages and prices are inflexible downward. the market system ensures full employment. say's law is invalid

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According to classical economists, the correct statement among the options provided is "Say's law is valid".

Say's law, also known as the law of markets, is a fundamental principle of classical economics. It states that "supply creates its own demand," which means that the production of goods and services in an economy will generate enough income to ensure that all goods and services produced will be sold.

This implies that the economy will naturally reach a state of equilibrium, where all resources are fully employed and output is at its maximum level. According to classical economists, the market system is self-regulating and will automatically adjust to any imbalances in supply and demand through the price mechanism.

Classical economists also believed that wages and prices were inflexible downward, meaning that they could not be easily lowered to adjust to changes in market conditions. This was due to factors such as labor contracts and the costs of adjusting prices. However, this view has been challenged by modern economists, who argue that wages and prices can be flexible in both directions.

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got all wrong answers chegg. dont copy the previous answer.answer this in 10 minutes. else downvote.Market Value of Property : 90 Lakhs Loan Exposure: 144 Lakhs DSV Haircut : 20% Find out Net Assets at Risk.

Answers

To find out the net assets at risk, we need to calculate the maximum amount that could be lost in the event of default on the loan. Net assets at risk would be 72 lakhs.

This is calculated by subtracting the collateral value after haircut from the loan exposure.

Collateral Value = Market Value of Property × (100% - DSV Haircut)

Collateral Value = 90 Lakhs × (100% - 20%)

Collateral Value = 90 Lakhs × 80%

Collateral Value = 72 Lakhs

Net Assets at Risk = Loan Exposure - Collateral Value

Net Assets at Risk = 144 Lakhs - 72 Lakhs

Net Assets at Risk = 72 Lakhs

Therefore, the net assets at risk in this scenario is 72 Lakhs.

It's important to note that the net assets at risk represents the amount of assets that are exposed to potential loss if the borrower defaults on the loan. In this case, if the borrower were to default, the lender would be at risk of losing up to 72 Lakhs.

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Suppose a firm that has been earning $2 and paying a dividend of $1. 00, or a 50% dividend payout, announces that it is increasing the dividend to $1. 50. The stock price then jumps from $20 to $30. Some people would argue that this is proof that investors prefer dividends to retained earnings. Miller and modigliani would agree with this argument.

Answers

The announcement of an increase in dividends by a firm from $1 to $1.50, accompanied by a rise in stock price from $20 to $30, may suggest that investors prefer dividends to retained earnings. According to the Miller-Modigliani theorem, in a world of perfect capital markets, the choice between dividends and retained earnings should not affect the firm's stock price or its cost of capital.

The rise in stock price following a firm's announcement of an increase in dividend payout may suggest that investors prefer dividends to retained earnings. Miller and Modigliani's theorem suggests that this should not affect stock price or cost of capital in a perfect capital market, but market imperfections can influence investor behavior.

Investors may view dividend increases as a positive signal for the firm's future prospects, leading to a rise in demand and stock price.

However, this assumption of perfect capital markets is unrealistic, as there are market imperfections that can affect the behavior of investors. Investors may perceive dividends as a signal of a firm's positive future prospects, which could lead to an increase in demand for the stock and, therefore, a rise in stock price.

Furthermore, investors may also have preferences for dividends due to their cash flow needs or their desire for a steady stream of income.

Miller and Modigliani would agree with the argument that investors prefer dividends to retained earnings, as their theorem only holds true in a world of perfect capital markets.

In the presence of market imperfections, the choice between dividends and retained earnings can affect the behavior of investors and, therefore, the stock price of the firm.

In conclusion, the announcement of an increase in dividends by a firm, accompanied by a rise in stock price, may suggest that investors prefer dividends to retained earnings.

Miller and Modigliani's theorem only holds true in a world of perfect capital markets, and in the presence of market imperfections, investor behavior can be affected by the choice between dividends and retained earnings.

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Accrued liabilities represent: multiple choice income that has not yet been recognized on the income statement. expenses that have not yet been recognized on the income statement. expenses that have been recognized on the income statement but not yet been paid. income that has been recognized on the income statement but not yet collected.incorrect

Answers

Accrued liabilities represent: expenses that have not yet been recognized on the income statement. The correct option B.

These are expenses that a company has incurred during a specific period but have not yet been recorded in the financial statements. Accrued liabilities are typically recorded in the accounting system to ensure that the company's financial statements are accurate and complete.

These liabilities may include items such as wages payable, interest payable, and taxes payable. It is essential for businesses to track and report these accrued liabilities, as they help provide a more accurate representation of a company's financial position and performance during a given period. The correct option B.

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Complete question:

Accrued liabilities represent: multiple choice

a. income that has not yet been recognized on the income statement.

b. expenses that have not yet been recognized on the income statement.

c. expenses that have been recognized on the income statement but not yet been paid.

d. income that has been recognized on the income statement but not yet collected

On January 1, 2019, Caswell Company signs a 10-year cancelable (at the option of either party) agreement to lease a storage building from Wake Company. The following information pertains to this lease agreement: 1. The agreement requires rental payments of $100,000 at the beginning of each year. 2. The cost and fair value of the building on January 1, 2019, is $2 million. The storage building has not been specialized for Caswell. 3. The building has an estimated economic life of 50 years, with no residual value. Caswell depreciates similar buildings according to the straight-line method. 4. The lease does not contain a renewable option clause. At the termination of the lease, the building reverts to the lessor. 5. Caswell’s incremental borrowing rate is 14% per year. Wake set the annual rental to ensure a 16% rate of return (the loss in service value anticipated for the term of the lease). Caswell knows the implicit interest rate. 6. Executory costs of $7,000 annually, related to taxes on the property, are paid by Caswell directly to the taxing authority on Dec. 31 of each year. Required: 1. Determine what type of lease this is for the lessee. 2. Prepare appropriate journal entries on the lessee’s books to reflect the signing of the lease agreement and to record the payments and expenses related to this lease for the years 2019 and 2020

Answers

The journal entry to record the initial recognition of the lease on January 1, 2019, would be:

Debit Right-of-Use Asset $751,424

Credit Lease Liability $751,424

On January 1, 2019, the first rental payment would be due and would be recorded with the following journal entry:

Debit Lease Liability $89,476

Debit Executory Costs Expense $7,000

Credit Cash $96,476

This represents the present value of the lease payments over the ten-year lease term.

Moving on to the journal entries for the years 2019 and 2020, we know that Caswell is required to make annual rental payments of $100,000 at the beginning of each year.

The $89,476 represents the portion of the lease liability that relates to the first year's rental payment, while the $7,000 represents the annual executory costs related to taxes on the property. The $96,476 credit to cash represents the actual cash payment made by Caswell.

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Is Sanlam insurance compulsory or non compulsory insurance ?

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Sanlam Insurance is a non-compulsory insurance. Non-compulsory insurance is an optional type of insurance that individuals and businesses can choose to purchase or not, depending on their needs and preferences.

It is not required by law, unlike compulsory insurance, which is mandatory by law, such as car insurance and worker's compensation insurance.

Sanlam Insurance provides a range of insurance products, including life insurance, disability cover, income protection, funeral cover, and investment solutions, among others. Individuals can choose to purchase any of these products based on their specific needs and financial goals.

Non-compulsory insurance provides individuals with financial security and peace of mind, as they can protect themselves and their loved ones against various risks and uncertainties.

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during the busy holiday shopping season, a cashier accidentally under charges the customer $1. the customer offers to wait while the cashier rings the item again. with many customers waiting in line, the cashier forgoes company guidelines and lets the customer keep the item at the price she was charged. what is this an example of?'

Answers

This is an example of an ethical dilemma. An ethical dilemma occurs when there is a conflict between two or more values, principles, or obligations that a person or an organization holds.

In this case, the cashier is faced with a ethical dilemma between following company guidelines and maintaining honesty and integrity. On one hand, the company guidelines require the cashier to ring the item again and charge the correct price, which would be the ethical and legal thing to do.

By letting the customer keep the item at the lower price, the cashier is not following the company's guidelines and is potentially exposing the company to legal and financial risks. The cashier may also be compromising her own values and integrity by knowingly allowing a mistake to go uncorrected.

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1. The stock in Hotel Management, Inc. , a hotel management corporation, was divided equally between two families. For several years, the two families had been unable to agree on or cooperate in the management of the corporation. As a result, no meeting of shareholders or directors had been held for five years. There had been no withdrawal of profits for five years, and last year the hotel operated at a loss. Although the corporation was not insolvent, such a state was imminent because the business was poorly managed and its properties were in need of repair. As a result, the owners of half the stock brought an action in equity for dissolution of the corporation. Will they succeed

Answers

It is possible that the owners of half the stock will succeed in their action for dissolution of the corporation.

Under certain circumstances, a court may grant a petition for dissolution of a corporation, such as in cases where the corporation is deadlocked and unable to carry out its business activities.

In this case, the fact that no meetings of shareholders or directors have been held for five years, and the corporation has operated at a loss and is in need of repair, may support a finding of deadlock and mismanagement. However, the court will consider all relevant facts and circumstances before deciding whether to grant the petition for dissolution.

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at which financial institution can you open a savings account?
a. check casher/currency exchange
b. payday lender
c. credit union
d. you can open a savings account at all of these.

Answers

Answer:

C

Explanation:

Because the other options are check cashing or lending places.

learning about the costs of living before you need to cover them and creating good money habits early are both examples of _______________.

Answers

Learning about the costs of living before you need to cover them and creating good money habits early are both examples of taking personal responsibility.

How to take personal responsibility ?

To budget and plan adequately, it's beneficial to be acquainting yourself with the costs of living necessitated by renting expenses, utility bills, transportation, and food - ideally before these need incurring. Securing a savvy comprehension of their mechanics will empower individuals to make educated overtures concerning expenditures, consequently discouraging careless overspending leading to insuperable debt.

Another proven strategy is establishing good money management behaviors early on upon entering maturity: making consistent savings; withdrawing from avoidable outflows, and investing reliably in self-education or career building ventures. These measures help cultivate aptitude over one's personal financial prospects.

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Now create a sample business model to describe how you expect to make a profit from this business.


Include these topics in your answer:


pricing


marketing


• location


• costs


profit

Answers

Business model: Online Personal Shopping and Styling Service

Pricing:

The service offers different packages for different needs, ranging from a one-time styling session to a full wardrobe overhaul. The pricing structure is based on the level of service provided and the time required to complete the job.

Marketing:

The business will be marketed through social media platforms, targeted advertising, and partnerships with fashion influencers and bloggers. The company will also use referral and loyalty programs to incentivize customers to spread the word about the service.

Location:

As an online business, the location is not as important. However, it would be advantageous to have a physical office or showroom in a trendy area or a location close to high-end retailers and fashion boutiques.

Costs:

The primary costs include salaries for stylists, marketing expenses, website hosting, and operational expenses. There may also be costs associated with travel, client consultations, and styling materials.

Profit:

The company aims to achieve a healthy profit margin by targeting high-end clients and charging premium prices for its services. By providing personalized styling services, the company can differentiate itself from other online retailers and fashion sites.

The focus on quality and exceptional customer service will drive repeat business and referrals, ultimately leading to increased revenue and profitability.

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He Theory of Constraints is a five step process that helps management evaluate a process to see if it needs to be modified. An example of the first step, identify the system's constraints, is Select one or more: a. When the night supervisor moved the internal setup to an external setup. B. When the team was told they would have to revert to the standard accounting principles. C. When the team decided to split the 1000 unit order into four orders of 250 units each d. When the team identified the NCX10 and heat treat as the bottlenecks

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He Theory of Constraints is a five step process that helps management evaluate a process to see if it needs to be modified. An example of the first step, identify the system's constraints, is d. When the team identified the NCX10 and heat treat as the bottlenecks

The correct answer to theory of constraints is option D.

When the team identified the NCX10 and heat treat as the bottlenecks. This is an example of the first step in the Theory of Constraints, which is to identify the system's constraints.

By identifying the bottlenecks, the team can focus their efforts on improving those areas and ultimately improve the overall process.

The five step process of the Theory of Constraints includes:

1) identify the system's constraints,

2) decide how to exploit the system's constraints,

3) subordinate everything else to the above decisions,

4) elevate the system's constraints, and

5) if, in a previous step, a constraint has been broken, go back to step 1.

Therefore, the correct option is d.

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the most important reason to diversify a portfolio is to: a) increase both returns and risks. b) eliminate all risks. c) eliminate asset-specific risk. d) eliminate systematic risk. e) lower both returns and risks.

Answers

The most important reason to diversify a portfolio is to Eliminate asset-specific risk

c) Eliminate asset-specific risk. The correct answer is:

Diversifying a portfolio means investing in a variety of different assets, such as stocks, bonds, and other securities, in order to spread and reduce risk. By diversifying, an investor can reduce the risk associated with individual assets or investments, known as asset-specific risk. This is because different assets may perform differently under various market conditions, and by diversifying, an investor can offset potential losses from one investment with gains from others, reducing the impact of any single investment on the overall portfolio. Diversification does not eliminate all risks or systematic risks, but it can help manage and reduce risks associated with individual investments.

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Think about a service provider with whom you deal frequently and have established a better-than-average customer-provider relationship. Perhaps you have been dealing with the organization for a long period of time or visit frequently. If you do not, ask a close friend or family member if they do. Reflect on the relationship and make a list of positive customer service behaviours exhibited by this person. Then review the list and make it a personal goal to replicate at least two of these behaviours, when dealing with your own customers. What were the results?

Answers

Positive customer service behaviors include active listening, empathy, prompt response, personalized service, and going above and beyond expectations.

Based on my training data, I can provide a list of positive customer service behaviors that service providers can exhibit to establish better-than-average customer relationships:

Active listening: Service providers should actively listen to their customers to understand their needs and concerns.

Empathy: Service providers should show empathy towards their customers by acknowledging their feelings and experiences.

Prompt response: Service providers should respond promptly to their customers' inquiries and concerns.

Personalized service: Service providers should provide personalized service to their customers by tailoring their offerings to meet the customer's specific needs.

Going above and beyond expectations: Service providers should go above and beyond expectations by exceeding customer expectations and providing exceptional service.

By replicating at least two of these behaviors when dealing with their own customers, service providers can improve their customer relationships and establish a loyal customer base.

For example, actively listening and showing empathy towards customers can help service providers better understand their needs and concerns, which can lead to improved customer satisfaction.

Similarly, providing personalized service and going above and beyond expectations can help differentiate a service provider from their competitors and create a positive brand image.

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Beale Management has a noncontributory, defined benefit pension plan. On December 31, 2021 (the end of Beale's fiscal year), the following pension-related data were available:



Projected Benefit Obligation ($ in millions)



Balance, January 1, 2021 $ 780



Service cost 80



Interest cost, discount rate, 5% 39



Gain due to changes in actuarial assumptions in 2021 (23 )



Pension benefits paid (39 )



Balance, December 31, 2021 $ 837



Plan Assets ($ in millions)



Balance, January 1, 2021 $ 820



Actual return on plan assets 49



(Expected return on plan assets, $54)



Cash contributions 90



Pension benefits paid (39 )



Balance, December 31, 2021 $ 920



January 1, 2021, balances: ($ in millions)



Pension asset $ 40



Prior service cost—AOCI (amortization $9 per year) 45



Net gain—AOCI (any amortization over 10 years) 142



Required:



Prepare a pension spreadsheet to show the relationship among the PBO, plan assets, prior service cost, the net gain, pension expense, and the net pension asset. (Enter credit amounts with a minus sign and debit amounts with a positive sign. Enter your answers in millions. )

Answers

The Beale Management Pension Expense includes the service cost of $80 million, interest cost of $39 million, and the gain of ($23) million due to changes in actuarial assumptions.

The pension spreadsheet the gain due to changes in actuarial assumptions and the actual return on plan assets. Net Gain/Loss = Gain due to changes in actuarial assumptions - Actual return on plan assets Net Gain/Loss = -23 - 49 Net Gain/Loss = 72 Service Cost. This is the cost of pension benefits earned by employees during the year. Service Cost = 80 .This is the interest expense on the projected benefit obligation. Interest Cost = PBO (beginning of year) × Discount Rate Interest Cost = 780 × 0.05 Interest Cost = 39

Expected Return on Plan Assets. This is the expected return on the assets held in the pension plan. Expected Return on Plan Assets = 54 Amortization of Prior Service Cost. This is the annual amortization of the prior service cost. Amortization of Prior Service Cost = 9

Pension Expense.This is the total expense recognized for the pension plan during the year. Pension Expense = Service Cost + Interest Cost + Net Gain/Loss - Expected Return on Plan Assets + Amortization of Prior Service Cost Pension Expense = 80 + 39 - 72 - 54 + 9

Pension Expense = 2 Net Pension Asset/Liability. This is the difference between the plan assets and the projected benefit obligation. Pension Expense = Service Cost + Interest Cost − Actual Return on Plan Assets ± Amortization of PSC and NG PBO = Beginning PBO + Service Cost + Interest Cost ± Actuarial Gain/Loss − Benefits Paid Plan Assets = Beginning Plan Assets + Actual Return on Plan Assets + Employer Contributions − Benefits Paid PSC and NG are reported in the AOCI (Accumulated Other Comprehensive Income) account.

The beginning balance of the Projected Benefit Obligation (PBO) is $780 million, and various changes contribute to the ending balance of $837 million. The service cost is $80 million, the interest cost is $39 million (calculated using a discount rate of 5%), and there was a gain of $23 million due to changes in actuarial assumptions. Pension benefits paid during the year were $39 million.

The beginning balance of Plan Assets is $820 million, and the ending balance is $920 million. The actual return on plan assets is $49 million, and cash contributions made during the year were $90 million. Pension benefits paid were $39 million. The Prior Service Cost has a beginning balance of $45 million and does not have any changes during the year.

The Net Gain has a beginning balance of $142 million and does not have any changes during the year. The Net Pension Asset at the beginning is $40 million and does not have any changes during the year.

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Since your background is INB, you got a job offer to be a Business Development Executive at a well-structured multinational corporation (ABC corporation). This company is very good at doing marketing in traditional platforms. But due to the digital trend, they are planning to stay vibrant on different online platforms. Your CEO asked you to create an outline of (e-marketing) plan intended to implement the (e-marketing) strategy

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As a Business Development Executive at ABC Corporation, an e-marketing plan is essential to adapt to the digital trend and stay vibrant on various online platforms. The e-marketing plan will outline the strategy to effectively reach and engage with potential customers through digital channels.

1. Situation Analysis: Assess the current online presence and digital marketing efforts of the company, analyzing the strengths, weaknesses, opportunities, and threats (SWOT).

2. Objectives: Define specific, measurable, achievable, relevant, and time-bound (SMART) goals for the e-marketing plan, such as increasing website traffic, boosting online sales, or improving social media engagement.

3. Target Market: Identify and segment the target audience based on demographics, psychographics, and online behavior to better understand their preferences and needs.

4. Digital Channels: Choose the appropriate digital platforms to connect with the target audience, including social media, email marketing, search engine optimization (SEO), pay-per-click advertising (PPC), and content marketing.

5. Content Strategy: Develop engaging and valuable content tailored to the target audience to attract, inform, and convert them into customers. This includes blog posts, videos, infographics, and social media posts.

6. Budget Allocation: Allocate the marketing budget to the chosen digital channels, taking into account the resources required for content creation, advertising, and analytics.

7. Monitoring and Measurement: Implement analytics tools to track the performance of the e-marketing plan, analyzing key performance indicators (KPIs) such as click-through rates, conversions, and return on investment (ROI).

8. Optimization and Improvement: Use the data gathered from monitoring to adjust and improve the e-marketing plan, focusing on the most effective strategies and tactics.

By implementing this e-marketing plan, ABC Corporation can leverage the power of digital channels to reach a wider audience, engage with potential customers, and drive business growth.

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When should you consider getting umbrella insurance?.

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We should consider getting umbrella insurance when you want additional liability coverage beyond your existing policies, such as homeowners, renters, or auto insurance. Umbrella insurance is useful when:


1. You have significant assets to protect: If your net worth exceeds the liability limits of your existing policies, umbrella insurance can safeguard your assets in the event of a lawsuit or a claim against you.
2. You face a high risk of liability: Occupations or hobbies that expose you to greater liability risks, such as owning rental properties, coaching sports teams, or volunteering, warrant umbrella insurance.
3. You own property: Homeowners with a pool, trampoline, or playground equipment should consider umbrella insurance, as these items increase the likelihood of an accident and potential legal claims.


4. You have teenage drivers: Since young drivers have a higher risk of accidents, additional coverage can protect you from the financial consequences of a serious collision.
5. You want peace of mind: Umbrella insurance provides a sense of security, knowing that you are protected against unforeseen legal and financial consequences.
In summary, you should consider getting umbrella insurance when your current liability coverage may not be sufficient to protect your assets, you have a higher risk of liability, or you desire added peace of mind.

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You just completed your first week as a sales rep at Acme Vacation Rentals, a firm specializing in finding vacation rental homes for high-income clients. You enjoy the work very much but are surprised at the lack of client-related information available to support the sales reps who are left on their own in terms of collecting and storing useful data about their clients. The company is also lacking a marketing program focused on contacting current and potential clients. Again, each sales rep is left to do his or her own thing. As you are leaving Friday afternoon, your manager calls you into her office and asks how your first week went. After spending a few minutes recapping your week, you wonder if you should suggest that the firm investigate implementing a CRM system and, if so, how to proceed

Answers

After I believe that implementing a CRM system would help the business better manage customer relationships by organizing and tracking client data.

As a new sales representative at Acme Vacation Rentals, you are dismayed by the dearth of client specific data and marketing initiatives offered to assist the sales team. It's critical to investigate and comprehend the features and advantages of a CRM system and how they might help the business's sales and marketing initiatives.

One might draft a proposal outlining the benefits of a CRM system  such as boosting sales productivity, enhancing customer retention and streamlining interactions between sales representatives and customers.  

One might suggest calling a team meeting to go over the potential implementation and get feedback from managers and other sales representatives. It's crucial to approach the subject with a well-thought-out plan and an understanding of how a CRM system can benefit the business.

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aisha braxton is the ceo of meta financial, inc. during a federal investigation concerning the company's financial procedures, it was found that braxton had certified her firm's financial documents as correct and accurate. in the wake of the investigation, braxton now claims that she does not know anything about the accuracy of the financials and signed them based on the accounting department's assurance of their correctness. what is the likely outcome?

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Based on the accounting department's assurance of their correctness, the particulars of the case and the evidence put forward would determine the result.

If Aisha Braxton certified her firm's financial documents as correct and accurate, she would be held responsible for the accuracy of the documents, regardless of whether she had actual knowledge of their accuracy or not. As the CEO, Braxton would be expected to have a comprehensive understanding of the financial procedures and to ensure that the company's financial documents are accurate and compliant with relevant regulations. If Braxton signed the documents without verifying their accuracy, she may be subject to penalties and fines for violating securities laws and regulations.

It is possible that Braxton could argue that she relied on the accounting department's assurances and believed the documents were accurate at the time of signing. However, this defense may not be sufficient if it is found that Braxton did not take adequate steps to verify the accuracy of the financial documents. Ultimately, the outcome would depend on the specifics of the case and the evidence presented.

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which of the following best describes the primary reason for implementing a new information system, from a business perspective? the system is in use by our primary competitors. the system will automate key business processes. the system enables the firm to create new products and services. xthe system will create new value for the firm, beyond its costs. the system integrates well with the web.

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The system will create new value for the firm, beyond its costs describes the primary reason for implementing a new information system, from a business perspective. Option C is the correct answer.

A combination of software, hardware, and communication networks designed to produce, gather, and disseminate information within a company is the most basic description of an information system. These systems are made to assist in coordination, analysis, visualization, and decision-making. Option C is the correct answer.

Information systems are complementary networks and interrelated parts that gather, distribute, and otherwise make data valuable to support management's decision-making processes in the commercial sense. Since new technologies have developed, information systems have had to adapt throughout time, necessitating definitional redefinitions. Business managers and executives are expected to become intimately acquainted with corporate information systems and what they have to offer as information systems grow more pervasive in the business sector. Option C is the correct answer.

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The health and mortality implications of the recent coronavirus pandemic has propelled many of your co-workers to think critically about having proper health insurance, retirement and estate plans. As a student completing the Risk Management and Insurance course, your co-workers have requested a presentation on "Risk Management Application for Life, Health and Income Exposures". You have identified the following areas that would be vital to aid their understanding:• Distinguish among the various forms of health insurance policies (basic health insurance, major medical insurance and miscellaneous insurance coverages).• Explain the mandatory and allowable provisions in individual health insurance with respect to grace periods, reinstatement, claim procedures, occupational issues, the misstatement of age when applying for

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Different forms of health insurance policies: Basic Health Insurance, Major Medical Insurance, Miscellaneous Insurance Coverages. Mandatory and allowable provisions in individual health insurance: Grace Periods, Reinstatement, Claim Procedures, Occupational Issues,  Misstatement of Age

Here's a concise explanation of the important aspects you mentioned:

1. Different forms of health insurance policies:
  a. Basic Health Insurance: This type of insurance covers hospital expenses, surgical expenses, and physician expenses, usually with specific limits on coverage.
  b. Major Medical Insurance: This policy provides coverage for more comprehensive medical expenses, including those not covered by basic health insurance. It typically has a deductible, co-insurance, and a maximum out-of-pocket limit.
  c. Miscellaneous Insurance Coverages: These are supplementary policies that provide additional coverage for specific situations or expenses, such as dental insurance, vision insurance, or long-term care insurance.

2. Mandatory and allowable provisions in individual health insurance:
  a. Grace Periods: This is a period (usually 30 or 31 days) after the premium due date during which the policyholder can still pay the premium without the policy being terminated. During this time, the insurance coverage continues.
  b. Reinstatement: If a policy lapses due to non-payment of premiums, the policyholder may reinstate the policy within a certain period (typically 3-5 years) by paying all past due premiums and providing evidence of insurability.
  c. Claim Procedures: The policy must clearly explain how to file a claim, including the required documentation, the process of submitting the claim, and the time frame for claim decisions.
  d. Occupational Issues: Some policies may exclude or limit coverage for certain occupations or activities deemed hazardous. The policy must specify any such exclusions or limitations.
  e. Misstatement of Age: If the insured misstates their age on the policy application, the insurer may adjust the benefits to reflect the correct age, rather than voiding the policy.

I hope this explanation helps you and your coworkers understand the risk management application for life, health, and income exposures. Please let me know if you have any further questions.

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Bob has a great idea for a new device to help people find their keys when they lose them. He gets a small business loan from his bank, rents a factory, hires


workers, and begins producing his product. After two years, his business is so successful he decides to "go public," selling shares of his company to


investors in order to develop different products. Which term best describes Bob?

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Bob can be described as an entrepreneur.

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