a customer calls me with an issue that you have already dealt with in the past you were able to resolve the issue successfully and feel confident you know how to resolve it quickly again this time. what is the least and most effective answers.​

Answers

Answer 1
Least effective answer: "Oh, I already dealt with this issue before. It's really easy to fix. Just do X, Y, and Z." This answer may come across as dismissive or unhelpful to the customer, who may feel like their issue is not being taken seriously.

Most effective answer: "I'm sorry to hear that you're experiencing this issue again. I have dealt with this before and I'm confident that I can help you resolve it quickly. Can you please tell me more about what you're experiencing so that I can make sure I'm giving you the correct advice?" This answer acknowledges the customer's issue and shows empathy, while also offering to help in a confident and reassuring way. By asking the customer to provide more information, the representative can ensure that they are giving accurate advice and not assuming that the issue is exactly the same as before



:)

Related Questions

Which of the following is NOT a characteristic of scholarly sources?
Select one:
a. Using specialized vocabulary or jargon
b. Being refereed or peer-reviewed
c. Offering broad overviews of a topic
d. Having an expert author

Answers

Answer:

c. Offering broad overviews of a topic

Explanation:

Offering broad overviews of a topic. Scholarly sources typically provide in-depth analysis of specific aspects of a topic, rather than broad overviews. The other characteristics listed - using specialized vocabulary or jargon, being refereed or peer-reviewed, and having an expert author - are all typical of scholarly sources.

What led to the idea that the Universe started out in a big bang?

1.
The observation of the cosmic microwave background

2.
The earliest galaxies observed by the Hubble Space Telescope

3.
Using the Type 1A supernovae in the measurements of the expansion of the universe

4.
The observed expansion of the universe

Answers

Answer:

A. The observation of the cosmic microwave background led to the idea that the Universe started out in a big bang.

Explanation:

The cosmic microwave background (CMB) is radiation left over from the Big Bang. It is the oldest light in the Universe and provides a snapshot of the Universe at a very early time. The CMB was discovered in 1964 by Arno Penzias and Robert Wilson, and its existence supports the Big Bang theory. The CMB is nearly uniform in all directions, with small variations that correspond to the density fluctuations in the early Universe that gave rise to the formation of galaxies and other structures. The CMB is one of the strongest pieces of evidence for the Big Bang theory and led to its widespread acceptance among scientists.

4. Many people start smoking and/or drinking alcohol as teenagers. Choose either drinking or smoking as an example and explain why this age is a particularly vulnerable time to initiate these behaviors. Develop a behavioral intervention for a teenager who has a problem with excessive smoking or drinking.

Answers

With regards to the behavioral intervention prompt, I will choose smoking as an example. The teenage years are a particularly vulnerable time to initiate smoking because the adolescent brain is still developing, and nicotine can cause permanent changes to the brain that increase the risk of addiction.

What is the explanation for the above response?

Note that social and environmental factors, such as peer pressure, stress, and exposure to tobacco advertising, can also influence a teenager's decision to start smoking.

To develop a behavioral intervention for a teenager who has a problem with excessive smoking, a comprehensive approach is needed. This may involve counseling, social support, and nicotine replacement therapy. Counseling can help the teenager to identify triggers for smoking, develop coping strategies, and set goals for quitting. Social support from family, friends, or a support group can provide encouragement and accountability.

Nicotine replacement therapy, such as nicotine gum or patches, can help to manage withdrawal symptoms and reduce cravings. Additionally, education on the health consequences of smoking and strategies to avoid triggers can be helpful in preventing relapse.

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1. 2x+8+9x^2+89/232
2. Cos(234)
3. integral of x^2
4. antiderivative of 5x^3+8x^2

Answers

Answer:

Below...

Explanation:

(9x^2 + 2x + 97) / 232

-0.766044443118978

(x^3) / 3 + C, where C is the constant of integration

(5/4)x^4 + (8/3)x^3 + C, where C is the constant of integration

I need help with an AP Calc AB topic. Max/Min, Increasing/Decreasing, Concavity.
I know how to do all of it but when I try this, I am not able to figure it out. Especially when it involves e. Could all work be shown with explanations. Thanks

Answers

It should be noted that f(x) is increasing on the interval (-∞, 1).

How to explain the function

2e^-x - 2xe^-x > 0

2e^-x > 2xe^-x

Dividing both sides by 2e^-x (which is always positive), we get:

1 > x

Therefore, f(x) is increasing on the interval (-∞, 1).

Also f'(x) = 2e^-x - 2xe^-x

At x = 1, we have:

f'(1) = 2e^-1 - 2e^-1 = 0

Since f'(x) changes sign from negative to positive as we move from x = 1 to x < 1, we conclude that f(x) has a relative minimum at x = 1.

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Scientists theorize that all stars started out as a nebula that
eventually condensed into a protostar, or young star. In three to five sentences, please explain the events that take place for a
protostar to move to the next stage of its life as a glowing star.

Answers

The star, at some point, enters the main sequence phase of its life, where it will remain stable for millions to billions of years, depending on its mass.

What is the next stage?

The pressure and temperature at the center of a protostar rise as it disintegrates due to its own gravity, which causes hydrogen atoms to undergo nuclear fusion and produce helium atoms. The protostar glows as a result of the massive amount of energy released during this process, which also produces heat and radiation.

The star achieves equilibrium while the fusion reaction continues, with the outward pressure from the reaction counteracting the inward force of gravity.

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Briefly discuss the term symphonic poem. Explain the difference between symphony and symphonic poem, illustrating your discussion with musical examples and relevant composers.

Answers

A symphonic poem, also known as a tone poem, is a type of orchestral music that tells a story or evokes a particular mood or image without relying on text or lyrics. The main difference between a symphony and a symphonic poem is that a symphony is a multi-movement work for orchestra that follows a specific structure and is typically abstract example is Franz Liszt.

What is symphonic poem?

A symphonic poem, often referred to as a tone poem, is a style of orchestral music that conveys meaning without the use of words or lyrics. Programmatic music, which has a narrative or descriptive nature, is a type of music that normally consists of a single movement, frequently with contrasting passages.

Franz Liszt, a Hungarian composer who produced a number of symphonic poems in the middle of the 19th century, including "Les Préludes," "Mazeppa," and "Tasso, lamento e trionfo," is credited with coining the phrase. Liszt aimed to improve programmatic music, which had been denigrated as merely entertainment, in these compositions.

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The status of Macau and Hong Kong as shown on Map 2 would become a source of renewed international tension in the last decades of the twentieth century primarily because of

Answers

Map 2 may likely symbolize a map illustrating Macau and Hong Kong as distinctive administrative regions of China, which came into being during the later years of the 1990s.

What led to these tensions?

The renewed international tension rising over the recent decades regarding the standing of Macau and Hong Kong as Chinese SARs stemmed from worries of preserving their distinct economic and political structures, diametrically antithetical to mainland China's.

At the same time, proclamations were generated from some Western countries and human rights associations alluding to insufficient protective regulations for human rights and liberties within these domains under Chinese direction.

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Answer:

B

Explanation:

China’s growing economic power following the implementation of liberalization policies

Butch often steps from a situation and asks himself how he contributed to it and what he may change in the way he responds should it happen again. He likes to meditate and get in touch with what he’s feeling. What type of intelligence does Butch have?

Answers

Butch often steps from a situation and asks himself how he contributed to it and what he may change in the way he responds should it happen again. He likes to meditate and get in touch with what he’s feeling. Thus, the kind of intelligence he has is Emotional Intelligence.

What is Emotional intelligence?

Emotional intelligence (EQ) is the capacity to comprehend, use, and control one's own emotions in constructive ways in order to reduce stress, communicate effectively, empathize with others, overcome problems, and diffuse conflict.

Emotional intelligence is the capacity to recognize and manage one's own emotions as well as understand the emotions of others. A high EQ assists you in developing connections, reducing team tension, defusing conflict, and increasing job satisfaction.

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